Fig. 5From: Leading the consumer by the nose: on the commercialization of olfactory design for the food and beverage sectorA ‘Got milk?’ ad campaign in San Francisco a decade ago caused a public backlash due to the fact that the ad gave off the scent of chocolate chip cookies [86]. Campaigners said that the smell was likely to make people hungry and was insensitive to the homeless people who use such shelters (figure downloaded from http://americancopywriter.typepad.com/blog/images/gotmilk120606.jpg)Back to article page